General terms and conditions


1.1 The seller is a company operating an online store


ID number 54 477 786 VAT number 1086780619 VAT number 1086780619 according to §4 Registered office Považská Teplá 93, 01705 Považská Bystrica

e-mail: (hereinafter referred to as the seller)

1.2 The buyer is any natural or legal person who contacts the seller in any way with the intention of purchasing the goods offered by the seller.

1.3 Any natural or legal person who contacts the seller in any way with the request that the seller procure goods that are not included in the offer, with the intention of buying these goods, is also a buyer.

1.4 By using the website of the seller's online store and confirming the order, the buyer agrees to these Terms and Conditions.

1.5 These Terms and Conditions are valid until new Terms and Conditions are issued.


2.1 The buyer can order the goods as follows:

a) through the shopping cart on the seller's website,

2.2 By sending the order, the buyer undertakes to take over the ordered goods and pay the agreed price for the goods.

2.3 The seller will confirm the sent order within 24 hours by email and at the same time inform the buyer of the availability and delivery date of the goods. All confirmed orders are binding!

2.4 The seller undertakes to deliver the correct type and quantity of goods at the agreed price according to the order.

2.6 The seller has the right to cancel the order if it is not possible to secure the ordered goods. In such a case, the buyer will immediately return the amount paid in full, or offer replacement goods or another solution, if the buyer agrees. The seller has the right to cancel the order also if he cannot contact the buyer (incorrect or missing contact information, unavailability, ...).


3.1 The seller is not a VAT payer.

3.2 The price for transporting the goods is added to the basic price of the order, depending on the delivery method the buyer chooses. The price is derived from the total weight of the ordered goods and the current rate can be seen directly in the order (for each method of transport). Packaging is included in the shipping price.


4.1 The buyer can pay for the goods by credit card or by transfer to the seller's account on the basis of a proforma (advance) invoice. Based on the sent order, the seller will issue a proforma (advance) invoice, which will be sent together with the order confirmation by e-mail. The buyer can make this payment as follows:

a) by transfer order from your account,

b) by direct cash deposit to the seller's account.

4.2 Payment is only possible in EUROS or CZECH KRON.

4.3 The seller sends the tax document (invoice) to the buyer together with the goods.


5.1 The delivery time for the goods offered by the seller is in most cases within 8 working days from the confirmation of the order, the maximum delivery time is 10 days, or it can be extended by agreement with the buyer. The seller will inform the buyer about the delivery time and date of delivery when confirming the order. If the buyer is not satisfied with the announced extended delivery period, he has the option to contact us by email.

5.3 The goods will be dispatched after meeting all conditions for unloading.


6.1 The seller ensures the transportation of the goods in the way that the buyer chooses from the options offered in the order:

a) Slovak Post

b) Post office

The place of delivery is determined based on the buyer's order. The delivery of the goods to the specified place is considered to be the fulfillment of the delivery.

6.3 The goods are adequately packed and secured. The buyer is obliged to check the integrity of the shipment when receiving the goods.

6.4 Together with the goods, the seller supplies the buyer with an invoice (tax document), by mail or in a package with the goods.

6.5 The seller is responsible for the goods until they are taken over by the buyer. The goods are considered to have been taken over by the buyer from the moment the latter confirms the acceptance of the goods in writing.

6.6 The seller is not responsible for late delivery of the ordered goods to the buyer caused by the carrier. The carrier is fully responsible for damage to the shipment caused by the carrier. Such cases are resolved by the seller by delivering new goods to the buyer after payment of all damages to the carrier.

6.7 In case of greater interest, it may happen that we have a shortage of goods, so we can deliver the goods you ordered in several packages, while you pay the postage and packaging as for one package.


7.1 In accordance with the law, the buyer is entitled to withdraw from the completed order without giving a reason (according to the law "from the purchase contract", if the buyer has already taken over the goods) within 14 working days from the day of taking over the goods.

7.2 The goods to be returned must be:

a) undamaged,

b) complete (including accessories, documentation, ...),

c) including the attached proof of purchase.

d products must not be dirty and worn

7.3 If the buyer decides to return the goods according to point 7.1 of these Terms and Conditions, he is obliged to:

a) contact the seller with a request to withdraw from the completed order, state the order number (variable symbol), the date of purchase and your account number for a refund,

b) send the goods back to the seller's address - it is recommended to send the goods by registered mail, insured and use suitable packaging, so that during transportation there is no writing, sticking, or other deterioration of the original packaging and the goods themselves (the seller is not responsible for any loss or damage to the goods during transportation) ,

c) pay the expenses related to the return of the goods (postage, insurance, ...).

7.4 After fulfilling the conditions according to points 7.1 to 7.3 of these Terms and Conditions and after receiving the returned goods, the seller is obliged to:

a) take the goods back,

b) return the entire price paid for the goods, excluding the shipping fee, to the buyer no later than 15 days from the date of withdrawal from the completed order.

7.5 In case of non-fulfillment of any of the conditions according to points 7.1 to 7.3 of these Terms and Conditions, the seller will not accept withdrawal from the completed order and the goods will be returned at the expense of the buyer.


8.1 The processing of complaints is governed by the warranty conditions of specific goods, the Commercial Code and the relevant provisions of the Civil Code and special regulations.

8.2 The buyer is obliged to deliver the claimed goods clean, mechanically undamaged, with a copy of the invoice to the claim. The buyer is obliged to send a description of the damage together with the goods.


8.3.1. Inform us as soon as possible by email or phone about the product error.

8.3.2. Send the product back to the address of the seller's company.

9. Final information

9.1 The seller reserves the right to unilaterally change these GTC.

9.2 All changes and their effectiveness are announced by publication on

9.3 These general terms and conditions and all sales contracts concluded on their basis are governed by the legal regulations in force in the Slovak Republic.

The general terms and conditions are valid and effective from April 16, 2022